It’s no secret that garden fences are challenging to get perfect. Professional, high-quality panels, installed properly by a reputable contractor, complement the appearance of a property. They also help with privacy and security. However, that’s not the case for every homeowner across the UK. Sadly, they may have hired a fence company whose work has left a lot to be desired.
It’s fair to say that the quality of the contractor is reflected in customer service, trust, and how they deliver their services. The right company will always do the job properly, with the customers’ interests at heart.
Hiring a Garden Fence Company
Choosing the right property maintenance contractor can be a real challenge, particularly with garden fence work, as it is a highly competitive market. Plus, homeowners who attempt to install any panels themselves, may quickly find themselves overwhelmed, as it’s not exactly a stress-free and straightforward job.
Therefore, taking a few steps to ensure you’re hiring the best quality contractor for your particular project will go a long way. Here at DPM Design & Build, we specialise in all types of domestic fencing and are experienced property maintenance specialists. So while we may be slightly biased, we’ve outlined some tips to help you get the most out of your contractor.
What you Should Do When Speaking to a Fence Company
The first part of any hiring process is to find out as much information as possible about your local garden fencing company. Look out for positive experiences that customers have written about in online reviews, testimonials, and also check out galleries and case studies of garden fence maintenance, repair and design work the contractors have done.
Professional companies worth your time always put the customer first. Here at DPM Design & Build, we pride ourselves on our high-quality fencing services and making sure every job is done professionally, so that our customers are thoroughly satisfied with the result.
- Establish trust
Trust goes a long way. It’s quite common for homeowners to feel ‘forced’ into hiring contractors for jobs when speaking to them. All it takes to solidify trust is to get to know them. People feel more comfortable trusting their fence and gardening contractors to handle projects once they break that initial barrier of uncertainty
Find out what they are going to do, how they are going to do it but also don’t hesitate to get to know them a bit. Don’t feel pressured to hire a fence company if you aren’t comfortable.
As far as we’re concerned, we always want to ensure our process is transparent, and we take customer service very seriously. We don’t just deliver professional garden fence design, installation and maintenance solutions; we want to ensure our clients feel satisfied having hired us in the first place.
- Look at their other services
It can speak volumes about a local fence contractor if they have experience handling other types of property maintenance. If they’ve set a precedent for high-quality service, it’s safe to say they take it seriously across the board.
We provide other services, which can be excellent additions alongside our fencing solutions, including:
- Landscape gardening services
- Garden maintenance
- Painting and decorating
- Driveway installation (particularly resin driveways and block paving driveways)
- Ask questions
Now is the time to ask your local fence contractors as many questions as possible. Below are just a few examples, which should hopefully help to solidify trust and clear up any concerns:
- Do I need planning permission for a fence?
- How can they handle grading and slopes?
- Are gates and hardware part of the quoted cost?
- When do they hope the garden fencing work will be finished?
- Are they using any eco-friendly materials?
- Get a quote or estimate
As mentioned previously, garden fence installation and maintenance is competitive, so contractors tend to be flexible. Remember they are bidding for your business, so consider how eager they come across and be mindful of every aspect on the quote. Ensure you fully understand the extent of the job and process before you agree to anything.